All About Richland

City Of Mansfield Closes Utility Collections Office Due To COVID

24 Aug , 2021  

By 1812Blockhouse

In a social media announcement on Tuesday afternoon, the City of Mansfield announced that it is again closing its Utility Collections office to the public.

The announcement shared:

“Because of issues involving the current state of the pandemic, the City has closed its Utility Collections office to access by the public/customers via the lobby and the drive-up window at least through the end of this week.

Water and sewer bills can still be paid through use of the drop box located on the west side of the building near the drive-up window.

Also, for the remainder of this week, water shut offs will not occur for delinquent accounts.

At week’s end, the situation will be evaluated for resumption of normal access beginning next week. We apologize for any inconvenience this may cause but the health and safety of all employees and customers alike is paramount.”

The first closure of the office took place in March 2020 at the time of Mayor Tim Theaker’s declaration of a state of emergency.

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