By 1812Blockhouse
Charles Mill Marina has earned a spot among North America’s Top 20 Boat Dealerships, as named by Boating Industry magazine. This honor celebrates dealerships that exemplify exceptional customer service, world-class facilities, and a knowledgeable, passionate team.
“Being named a Top 20 Boat Dealership in North America is a testament to our team’s hard work and passion for serving the boating community in North Central Ohio,” said co-owner Bob Schraedly.
This accolade comes as Charles Mill Marina marks its fifth consecutive year on the Boating Industry Top 100 list, demonstrating a steadfast commitment to excellence in the boating business.
Commitment to Customer Service
“At Charles Mill Marina, we place the customer at the heart of everything we do,” said General Manager John Yaussy. The dealership ensures a seamless and enjoyable experience for all customers, whether they are first-time buyers, seasoned boaters upgrading their vessel, or those seeking expert maintenance and repair services.
“Our team is dedicated to fostering a lifelong love of boating for each customer who walks through our doors,” Yaussy added.
State-of-the-Art Facilities
The dealership’s facilities are tailored to provide an unmatched customer experience.
“Our two indoor, heated showrooms, extensive inventory, and waterfront access for test drives create a welcoming and efficient environment for exploring the best in boating,” said Sales Manager Mike Walker. These thoughtfully designed amenities allow customers to browse and test boats comfortably, regardless of the season.
A Team of Boating Experts
The knowledgeable staff at Charles Mill Marina plays a vital role in their recognition.
“We pride ourselves on having a team of boating experts who are not only passionate about the industry but also deeply knowledgeable about the products and services we offer,” said Service Manager Jamie Earhart.
To stay ahead of industry trends, the staff undergoes continuous training, ensuring customers receive expert advice and access to cutting-edge technologies.
Additional Awards and Accolades
In addition to being a Top 20 Dealership, Charles Mill Marina has accumulated numerous prestigious accolades, including:
- 5-Star Certified Dealership by the Marine Retailers Association of America (MRAA)
- NMMA CSI Award for excellence in boat sales and service
- A feature on the Bloomberg TV program World’s Greatest!… in 2024
These honors further solidify their reputation as a leader in the boating industry.
“As we celebrate this outstanding achievement, we extend our heartfelt gratitude to our customers, whose loyalty and trust inspire us to set new standards of excellence,” said co-owner Andrew Schraedly.
Decades of Excellence
With over 50 years of experience, Charles Mill Marina has established itself as a trusted name in the boating industry across North Central Ohio. Their mission is simple: to help families create lasting memories on the water.
For a complete list of the Boating Industry Top 100 Dealers for 2024, visit www.BoatingIndustry.com.
