By 1812Blockhouse
Mr. Hero, the iconic sandwich chain known for its Hot Buttered Cheesesteaks™ and Romanburgers®, is expanding its footprint in Ohio with a new location set to open at 937 Ashland Road in Mansfield. The new store is anticipated to open around October 21, adding to the excitement for fans of the beloved franchise. This new opening comes just in time as the brand celebrates a significant milestone: its 60th anniversary of serving up unique flavors and excellent customer service across Northeast Ohio.
A Legacy of Flavor and Innovation
Since its founding in 1965 by Robert A. Coulson on Cleveland’s Westside, Mr. Hero has grown into a regional favorite, redefining the sandwich experience for generations of Ohioans. What started as a single submarine shop has evolved into a network of locations across Toledo, Columbus, Akron, and numerous other communities in Northeast Ohio. Coulson, who remains actively involved as the CEO and President of Restaurant Developers Corp., the franchising company behind Mr. Hero, has always been driven by two core principles: bold flavors and exceptional customer service.
From its early days, Mr. Hero differentiated itself with an inventive menu, which includes signature items like the Hot Buttered Cheesesteak™ and Romanburger®. The introduction of these iconic sandwiches has left a lasting mark on the region’s culinary landscape, proving that innovation and quality can transform a humble sub shop into a beloved brand.
Celebrating 60 Years of Service
As Mr. Hero prepares to open its doors in Mansfield, it also marks 60 years of serving up the tastes that Northeast Ohio craves. Officially kicking off the anniversary celebrations on May 24, the brand reflects on its journey from a single sandwich shop to a recognized name with a dedicated following. Coulson’s vision and leadership have been instrumental, but the brand’s success is also attributed to the hard work of owner/operators and a skilled team, many of whom have over 20 years of experience with the company.
Chief Operating Officer Greg Marchion, a veteran with 30 years at Mr. Hero, continues to play a pivotal role in the company’s ongoing success. Marchion’s diverse expertise and leadership have been key to maintaining Mr. Hero’s high standards and commitment to customer satisfaction. Together, the management team ensures that every Mr. Hero location, including the soon-to-open Mansfield spot, delivers on the promise of great taste and great service.
What’s on the Menu?
The Mansfield location will feature Mr. Hero’s full lineup of signature sandwiches, including the Romanburger™, a delectable combination of burgers, Italian luncheon meats, and cheeses, and the Hot Buttered Cheesesteak™, a buttery and savory twist on the classic cheesesteak. Other popular items include the Chicken Philly, a fresh take on a Philly favorite, and a variety of sides like waffle fries that perfectly complement any meal.
In addition to the classics, Mr. Hero continues to innovate with new menu items like the Waffledoodles™, a sweet treat made from authentic Belgian waffles. The chain’s ability to balance tradition with new and exciting offerings keeps customers coming back for more.
Rewards and Exclusive Offers
To celebrate its loyal customers, Mr. Hero offers a robust rewards program accessible through its mobile app. By signing up, patrons can earn points for every purchase, which can then be redeemed for free food items. The app also features exclusive monthly coupons, special promotions, and BOGO deals that keep fans excited and engaged.
Nearest Locations and Expansion Plans
Currently, the nearest Mr. Hero locations to Mansfield are in Lodi and Columbus, making the upcoming opening a welcome addition for local sandwich lovers. The Mansfield location is part of Mr. Hero’s broader expansion strategy, which aims to bring the brand’s distinctive offerings closer to fans across the state.
Source: Mr. Hero; Image by Andrey Cojocaru from Pixabay